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Bernadines

Terms of Service

Our terms and conditions for using Bernadines Cloud Kitchen food delivery service. Please read these carefully before placing your order.

Last updated: 9/25/2025

Acceptance of Terms

Agreement to use our service

By accessing and using Bernadines Cloud Kitchen ('Service'), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this Service.

Description of Service

What we provide

Bernadines Cloud Kitchen provides a platform for ordering freshly prepared meals for delivery. Our Service includes:

Online ordering system
Payment processing
Fresh food preparation
Delivery coordination
Customer support

User Accounts

Your account responsibilities

To place orders and access certain features of the Service, you must register for an account. When you register, you agree to:

Provide accurate, current, and complete information

Maintain and update your information to keep it accurate and complete

Maintain the security of your account credentials

Accept responsibility for all activities that occur under your account

Notify us immediately of any unauthorized use of your account

Orders and Payment

Payment terms and conditions

When you place an order through our Service, you agree to:

Pay all fees

Food items and delivery costs

Accurate information

Billing and delivery details

Authorize charges

Payment method authorization

Account responsibility

All charges under your account

Payment Policy: Order payments are processed upon confirmation. Refunds may be available according to our refund policy. We reserve the right to change our menu or adjust pricing with reasonable notice.

User Responsibilities

What you agree not to do

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Violate laws or regulations
Place fraudulent orders
Impersonate others
Upload malicious code
Gain unauthorized access
Disrupt our service
Send spam communications
Abuse delivery system

Questions About These Terms?

Get in touch with our legal team

If you have any questions about these Terms of Service, please don't hesitate to contact us:

Email

legal@bernadinescloudkitchen.com

Phone

+234 123 456 7890

Location

Lagos, Nigeria

Intellectual Property

We own our service content and branding. You retain ownership of your reviews and photos, but grant us license to use them for service and marketing purposes.

Privacy Policy

Your use of our Service is governed by our Privacy Policy. Please review it to understand our data collection and usage practices.

Disclaimers

Service provided "AS IS" without warranties. We don't guarantee uninterrupted service or that it will be error-free.

Governing Law

These Terms are governed by Nigerian law. We may update these terms with 30 days notice for material changes.

By using Bernadines Cloud Kitchen, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.