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Bernadines

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information when you use our food delivery service.

Last updated: 9/25/2025

Introduction

Your privacy matters to us

Welcome to Bernadines Cloud Kitchen ('we,' 'our,' or 'us'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service.

Information We Collect

What data we gather and why

Personal Information

When you create an account or place an order, we collect:

Name and contact information
Email address and phone number
Delivery address
Payment information
Google account information

Order Information

When you place orders, we store:

Food items and preferences
Order history and frequency
Delivery instructions
Transaction data

Automatically Collected Information

We automatically collect certain information when you use our service:

IP address
Browser type and version
Device information
Usage data and analytics

How We Use Your Information

What we do with your data

We use your information to provide and improve our food delivery service:

Process your orders

Fulfill and deliver your food

Manage your account

Create and maintain your profile

Coordinate delivery

Work with delivery partners

Send notifications

Order updates and alerts

Customer support

Respond to inquiries

Improve service

Analyze patterns and preferences

Data Sharing and Disclosure

When and why we share data

We may share your information in the following situations:

With your consent

We may share your information for any purpose with your explicit consent

Service providers

We share data with delivery partners, payment processors, and other vendors who assist in providing our food delivery services

Legal requirements

We may disclose information if required by law or valid legal process

Business transfers

In connection with any merger, sale, or acquisition

Protection of rights

To protect our rights, privacy, safety, or property

Questions About Your Privacy?

We're here to help

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out:

Email

privacy@bernadinescloudkitchen.com

Phone

+234 123 456 7890

Location

Lagos, Nigeria

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You may request access, correction, deletion, or portability of your data. You can also object to certain processing of your information.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you by posting the new policy and updating the date above.